Returns & Exchanges
At ROOLEE, we want you to love your purchase, but if it's not a perfect fit, we accept returns for store credit or exchange within 30 days of delivery. All returned items must be in their original, unworn condition with tags still attached.
Start Your Return
Visit our online Returns Portal and enter your order number and zip code to locate your purchase.
Select Items
Choose the specific items you wish to return or exchange and provide a brief reason for the request.
Print & Pack
Download your prepaid shipping label, securely package your items, and include the original packing slip inside.
Ship It Back
Drop off your package at any authorized carrier location; once received, your store credit will be issued within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing